Effective data: June 04, 2019
Information Collection and Use
To purchase or access certain 12G products, services or parts of this website users may need to provide their individually identifiable information in the form of contact information and login credentials. Users may voluntarily complete a customer survey or provide feedback on any of our message boards or via email. Information collected by 12G includes user’s name, company name, postal address, telephone number, e-mail and password.
User’s contact information is used for online payment providers, shipping of the products, notification of processing orders of the purchased products or services, to respond to the service requests and for 12G marketing campaigns.
User may opt-out of receiving future e-mails or mailing which are parts of the 12G marketing campaigns by notifying 12G via e-mail: firstname.lastname@example.org.
Website Access Analysis
12G uses 3rd party service Google Analytics to analyze client’s access to this website to improve our products and services. Google Analytics collects information anonymously without identifying individual visitors. Variety of information is collected by the Google Analytics including the IP address, Internet Service Provider (ISP), browser type, URL, date and time of access. Google Analytics data is shared with Google. For more information about Google Analytics or to opt-out of having your information shared through Google Analytics, visit: analytics.google.com.
Credit Card and Payment Information
12G does not collect or store any Credit Card or payment information. All credit card payments are processed by the 3rd party online payment service Stripe (stripe.com). For the payments based on the invoice issued by 12G the necessary billing information (company address, purchase order number, client’s VAT number) is stored and protected by 12G and used exclusively for the purpose of the given payment.
Disclosure of Information
12G will not disclose, sell, trade to 3rd parties any individually identifiable information, except as necessary for online payment providers. This policy covers all individually identifiable information that 12G obtains when client uses 12G’s products and services, online or offline.
International Transfers of Information
12G is a company with headquarters in Sweden. As such we keep all individually identifiable information collected from users inside the EU area.
Retention of information
Any individually identifiable information such as name, postal address and telephone number will be deleted after defined period. The rest of the collected data is anonymous and will be used by 12G to analyze general market trends but without any individually identifiable information.
If user sends us general information inquiry or request for quote for product or service, the user’s individually identifiable information will be deleted 12 months after reception of the request.
User’s Data Protection Rights
12G would like to make sure that you are fully aware of user’s data protection rights under EU General Data Protection Regulation ("GDPR"). Every user is entitled to the following:
The right to access – You have the right to request 12G for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request 12G to correct any information you believe is inaccurate. You also have the right to request 12G to complete the information you believe is incomplete.
The right to erasure – You have the right to request 12G to erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request 12G to restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to 12G’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request 12G to transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact 12G via email: email@example.com.
12G has implemented security features (such as Secure Socket Layers and others) for this website as well as part of its products and services to safeguard the confidentiality of the individually identifiable information. However, no technology, data transmission or system can be guaranteed to be 100% secure.
12G will continue to enhance and harden security measures to protect personally identifiable information from unauthorized or improper use. Users are encouraged to notify 12G via e-mail firstname.lastname@example.org or via 12G postal address in case that they have a reason to believe that implemented security measures are improper, inefficient or obsolete.
12G may, to the extent permitted by the applicable law, use individually identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that product or service.
Links to Other Sites
12G website (this website), provided documentation or products may contains links to the 3rd party websites. Using these links will cause you to leave 12G website. 12G is not responsible for the content or privacy practices of such other sites. We suggest that you carefully review the privacy policies of each site you visit.
The user can submit feedback via e-mail email@example.com or via this website. Any feedback that is submitted in any form to the 12G becomes the property of 12G. 12G may use this feedback, such as success stories or improvement suggestions, for marketing purposes, or to contact you for further feedback on the site.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit www.allaboutcookies.org.
• Keeping you signed in
• Understanding how you use our website
There are several different types of cookies, however, our website uses:
• Functionality – 12G uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – 12G uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. 12G sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Maintenance Information Collection and Use
Depending on the product or service, 12G may collect maintenance information about usage of a products or service. Such maintenance information is used by 12G to improve our products and services. Express opt-in is required from the user to collect such maintenance information.
Details of the collected maintenance information are provided along with the possibility to opt-in for collection of such information. All maintenance information is collected and stored on anonymous basis. There is no individually identifiable information associated or stored along with the collected maintenance information.
How to contact us
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that 12G has not addressed your concern in a satisfactory manner, you may contact Swedish Data Protection Authority: https://www.datainspektionen.se/other-lang/in-english/.